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Governance

Safeguarding & Data Protection

Our commitment to keeping the community safe and your data protected.

Safeguarding Policy

1. Statement of Commitment

IceBreakers is committed to safeguarding and promoting the welfare of all its participants, volunteers and community members. We strive to create safe, inclusive and respectful environments where people feel empowered to connect, share and support one another.

2. Scope of the Policy

This policy applies to:

  • All IceBreakers leaders, team members, volunteers and trustees
  • All participants in IceBreakers events, dips, circles and digital communities
  • All communication platforms used under the IceBreakers name

3. Definitions

  • Safeguarding: Protecting the rights and wellbeing of vulnerable people and preventing abuse
  • Vulnerable Adult: A person aged 18 or over who may need support to protect themselves from harm or exploitation
  • Abuse: Includes physical, emotional, sexual, psychological, discriminatory, financial harm, neglect or cyber abuse
  • DBS: Disclosure and Barring Service checks for roles of trust

4. Our Approach: Notice - Respond - Record - Escalate

Notice

Leaders or members raise concerns based on observation or disclosure. Be sensitive to signs of distress, unsafe behaviour or unmet needs.

Respond

Two leaders may discuss concerns to decide next steps. If a crisis is present, stay with the individual and call 999. Always inform the Safeguarding Lead.

Record

Complete an internal Safeguarding Concern Form promptly. Keep records factual, confidential and securely stored.

Escalate

If the concern involves risk of harm, abuse or neglect, the Safeguarding Lead will escalate to the appropriate external authorities.

5. Roles and Responsibilities

  • Safeguarding Lead: Oversees all safeguarding procedures, reports and training
  • Trustees: Ensure governance and policy review
  • Leaders & Volunteers: Follow the policy, complete safeguarding training and report concerns

6. Recruitment & Training

  • All trustees and Chapter Chiefs must be DBS-checked
  • All the above must review and sign this policy and complete annual safeguarding training

7. Safe Spaces & Practices

  • Hold inclusive, welcoming and respectful events
  • Conduct risk assessments as needed
  • Create a culture of check-ins and peer support

8. Communication Guidelines (WhatsApp)

All members must:

  • Be kind, respectful and inclusive
  • Avoid misinformation, advice-giving or inappropriate comments
  • Refrain from discrimination, harassment or bullying

9. Data Protection

We follow GDPR principles:

  • Collect only necessary data
  • Protect access to sensitive information
  • Retain data only as long as needed

Use of Imagery: No participant should be photographed or recorded without their knowledge and consent. Leaders should take care to avoid capturing images of individuals who have opted out. If images are used, they must never disclose sensitive personal information without express permission.

10. Zero Tolerance

IceBreakers has zero tolerance for abuse, bullying, harassment or discrimination of any kind.

11. Whistleblowing

Report concerns to the Safeguarding Lead or any Trustee. No one will face retaliation for a good-faith report.

12. Monitoring & Review

This policy is reviewed annually. Safeguarding issues and reports will be anonymised and monitored.

Privacy & Data Protection

1. Purpose

To protect the data of members, volunteers and supporters in line with GDPR.

2. Scope

Applies to all personal data processed by IceBreakers.

3. What We Collect

Name, contact details, location, emergency contact and any voluntary health disclosures.

4. Legal Basis

Based on legitimate interest, consent and legal obligations (e.g. safeguarding).

5. Use of Data

Used for participation, communication and safety. Never shared without consent, unless required by law.

6. Storage & Retention

Stored securely. Deleted 12 months after final engagement unless legally required.

7. Your Rights

You can access, correct, delete or withdraw your data at any time.

8. Breaches

Reported to trustees and ICO within 72 hours if required.

Photography & Filming

IceBreakers may occasionally capture photographs or video footage at events for use in promotional materials, including on social media, our website or other communications. We will always seek consent in advance - either through a signed waiver, event signage or verbal agreement. Individuals have the right to withdraw their consent at any time by contacting a chapter leader or trustee.

IceBreakers is a registered charity no.1215710 in England & Wales.

If you have any questions about our policies, please get in touch. You can also view our Privacy Policy for more details on how we handle your data.

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